Version of 08/24/2024
Introduction
PUBLIC ORGANIZATION "FAMILY CENTER "DOTYK" (hereinafter referred to as "Organization", "We"), EDRPOU code 45476449, respects the right to privacy of every individual. We understand the importance of protecting your personal data and commit to complying with the requirements of the current legislation of Ukraine, particularly the Law of Ukraine "On Personal Data Protection", as well as the best European practices for information protection.
This Privacy Policy (hereinafter referred to as "Policy") explains how we collect, use, store, and protect information about users of the website https://dotyk.org.ua (hereinafter referred to as "Website"), our benefactors, volunteers, and individuals who seek assistance from us.
1. GENERAL PROVISIONS
1.1. By using the functionality of the Website (including, but not limited to: filling out feedback forms, making a charitable donation, subscribing to the newsletter), You (hereinafter referred to as the "User" or "You") confirm that you have read this Policy and give your voluntary and unambiguous consent to the processing of your personal data on the terms set forth below.
1.2. If you do not agree with the terms of this Policy, please refrain from using the Website and do not provide us with your personal data.
1.3. We reserve the right to make changes to this Policy. The current version is always available on this page with the date of the last update. Continued use of the Website after changes have been made signifies your acceptance of the updated Policy.
2. WHO IS THE CONTROLLER OF YOUR DATA
The controller of personal data processed through the Website is:
- Name: PUBLIC ORGANIZATION "FAMILY CENTER "DOTYK"
- EDRPOU Code: 45476449
- Legal Address: Ukraine, 01103, Kyiv, Mykhaila Boichuka St., building 26, office 196
- Email for inquiries: [email protected]
3. WHAT DATA WE COLLECT
We adhere to the principle of data minimization and collect only the information necessary to fulfill our statutory goals.
3.1. Information you provide voluntarily:
- Identification Data: Surname, first name, patronymic (when making a donation or registering for an event).
- Contact Details: Phone number, email address (e-mail).
- Financial Information: Data on the amount and date of the donation. Important: We do not collect or store the full details of your bank cards (number, CVV code). Payment processing is carried out by secure payment providers (e.g., LiqPay, WayForPay) who have the relevant PCI DSS security certificates.
- Request Data: Information you specify in the text fields when requesting assistance (description of the life situation, family needs, etc.).
3.2. Automatically collected information (Technical Data):
- Your device's IP address.
- Browser type and operating system.
- Cookies and analytics data (Google Analytics) that allow us to see which pages of the Website are most popular.
3.3. Special Category of Data (Sensitive Data): In the event that you seek social or psychological assistance from us, we may process data on health status, belonging to vulnerable groups (IDPs, large families, etc.). The processing of such data is carried out exclusively on the basis of your separate written consent (or consent provided by checking the appropriate box in the electronic form) and/or to protect your vital interests in accordance with Art. 7 of the Law of Ukraine "On Personal Data Protection".
4. PURPOSE AND LEGAL GROUNDS FOR PROCESSING
Your data is processed for the following purposes:
- Ensuring Charitable Activities: Receiving and accounting for charitable donations, reporting to tax authorities and donors. (Basis: legal transaction, compliance with legal requirements).
- Providing Assistance: Processing applications, coordination with volunteers and specialists to provide support to beneficiaries. (Basis: data subject's consent, protection of vital interests).
- Communication: Responding to your inquiries, sending reports on the Organization's work, invitations to events (only with your consent to the newsletter). (Basis: consent, legitimate interest).
- Security and Improvement of the Website: Protection against fraud, analysis of the web resource's operation. (Basis: legitimate interest).
5. DATA TRANSFER TO THIRD PARTIES
5.1. We guarantee that we do not sell your personal data.
5.2. Access to your data may be available to:
- Employees and Volunteers of the Organization: Who have signed non-disclosure agreements for confidential information and require access to perform their duties.
- Technical Partners: Hosting providers, Website developers, mailing services, payment systems. Agreements guaranteeing data protection have been concluded with all partners.
- Government Authorities: In cases directly provided for by the legislation of Ukraine (e.g., at the request of a court or law enforcement agencies).
6. DATA STORAGE PERIOD
We store your personal data no longer than necessary to achieve the purpose of its processing, or for the period determined by law (for example, data on charitable donations are stored for 1095 days for tax reporting). After this period, the data is subject to destruction or depersonalization.
7. RIGHTS OF THE PERSONAL DATA SUBJECT
In accordance with Art. 8 of the Law of Ukraine "On Personal Data Protection", you have the right to:
- Know about the sources of collection, location of your data, the purpose of its processing.
- Receive information about the conditions for providing access to personal data, particularly information about third parties to whom they are transferred.
- Access your personal data.
- Receive a reply about whether your data is being processed, and also receive the content of such data within 30 days from the moment of the request.
- Submit a requirement with an objection to the processing of your data.
- Demand the change or destruction of your data if they are processed illegally or are inaccurate.
- Protection of your data from illegal processing and accidental loss, destruction, damage.
- File complaints with the Ukrainian Parliament Commissioner for Human Rights or with the court.
- Apply legal remedies in case of violation of legislation.
- Make reservations regarding the restriction of the right to process your data.
- Withdraw consent to data processing.
- Know the mechanism of automatic data processing.
- Protection from an automated decision that has legal consequences for you.
To exercise any of these rights, please send a written request to the email address: [email protected]
8. USE OF COOKIE FILES
8.1. The Website uses Cookies to improve user interaction.
8.2. You can configure your browser to reject all Cookies or notify you when they are being sent. However, some functions of the Website may not work correctly without Cookies.
8.3. We use Google Analytics to collect anonymous statistics. You can find more details about Google's privacy policy on the Google website.
9. INFORMATION PROTECTION
We take the necessary organizational and technical measures to protect your personal data from unauthorized access, loss, destruction, or alteration. The Website uses the SSL (Secure Sockets Layer) encryption protocol, which ensures the secure transmission of data between your browser and our server.
Contact Information: If you have any questions regarding this Policy, please contact us:
E-mail: [email protected]
Address: Ukraine, 01103, Kyiv, Mykhaila Boichuka St., building 26, office 196.